Returns & Exchanges
We want you to be completely satisfied with your Le Toy Van purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your items in the original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.